We collect various types of information to provide and improve our services.
Personal Information: When you register for our services, we may collect personal information such as your name, email address, and phone number.
Payment Information: To facilitate transactions, we may collect payment information, including bank account details or cryptocurrency wallet addresses.
Transaction Data: We collect data related to your transactions, such as transaction history and digital asset holdings.
Usage Data: We may collect information about your interactions with our services, such as log files, device information, messages sent to support, and usage patterns.
Third parties data: this information may include but is not limited to KYC and AML verification data, fraudulent actions archive & detection results.
We use the information we collect for the following purposes:
We may share your personal information with third parties under the following circumstances:
We may transfer personal information outside Europe. In such cases, we shall ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information.
We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure.
We may share information with our professional advisors for audit and legal compliance purposes. Additionally, in cases where legal enforcement or authorised security concerns arise, we may be required to disclose information to public officials.
We retain your information for a limited duration, strictly as necessary for the relevant purpose or to fulfil legal obligations, laws, or regulations.
We may share your information with you with your explicit consent or as directed by your request.
Cookies are transmitted to your browser from our platforms and stored on your device. We utilise tracking technologies such as beacons, and scripts to collect and monitor data for the purpose of enhancing and analysing our services.
We may incorporate third-party applications into our platforms to enhance the user experience. Cookies from such third parties may be placed on your browsing device. You can manage these cookies by visiting the third party's website to learn more about their cookie management and opt-out options.
You can configure your browser to decline all cookies or notify you when a cookie is being sent. However, please be aware that refusing cookies may limit your ability to use certain features of our service.
We retain your personal data for a maximum of 7 (seven) years to comply with applicable laws and regulations.
You have certain rights concerning your personal information, including:
Access: You can request access to the personal information we hold about you.
Rectification: You can correct inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information.
Objection: You can object to the processing of your personal information.