Important notice: Please read these Terms carefully. They include provisions that affect your rights and obligations, including disclaimers (Clause 15), limits on liability (Clause 16) and your responsibilities (Clause 9). The Bleap Exchange is non‑custodial: we do not hold or recover your private keys; on‑chain transactions are generally irreversible once broadcast.
Capitalised terms shall have the meanings assigned to them in these Terms, unless the context requires otherwise.
“Account” means your Bleap Finance account used to access the Services.
“Affiliate” means any entity that controls, is controlled by, or is under common control with a party.
“Business Day” means a day (other than a Saturday, Sunday or public holiday) when banks are open for business in Poland.
“Digital Asset(s)” means a cryptographically secured digital representation of value recorded on a blockchain (including cryptocurrencies and tokens).
“Fiat Currency” means government-issued legal tender (e.g., PLN, EUR, GBP, USD).
“Order” means your request to buy, sell or swap Digital Assets via the Services.
“Partner” means any third party that refers you to the Services or (where applicable) embeds the Services.
“Partner Sites” means a Partner’s applications or websites.
“Payment Method” means a supported way to fund or receive settlement for an Order (e.g., bank transfer, card, local payment rail).
“Services” means the non-custodial purchase (on-ramp), sale (off-ramp) and swap of Digital Assets and any related features described in these Terms.
“Supported Asset/Network” means a Digital Asset and blockchain that we make available from time to time.
“Wallet” means a self-hosted digital wallet you control (including Bleap Wallet). We do not host customer wallets.
Non-custody. We do not host your Wallet, hold your private keys, or safeguard customer Digital Assets. You must control the destination Wallet you provide. We cannot recover lost keys, seed phrases or mis-sent funds.
These Terms govern your access to and use of the Services provided by Bleap Finance Sp. z o.o., a company incorporated in Poland under company number 526782047, with registered office at DOMANIEWSKA, nr 37, lok. 2.43,WARSZAWA, 02-672, Poland, (“Bleap Finance”, “we”, “us”, “our”).
These Terms apply to exchange functionality (on-/off-ramp and swaps).
Your separate use of the Bleap Wallet (non-custodial) is governed by Bleap Ltd’s wallet terms.
Where features intersect (e.g., you initiate an Order from Bleap Wallet), both sets of terms apply, and these Terms govern the exchange component.
By creating an Account, or using the Services, you confirm you have read and accept these Terms, Risk Disclosure, Pricing Disclosure and the Privacy Policy. If any part is unacceptable, do not use the Services.
The Services are non-custodial crypto-asset exchange services (buy/sell/swap). We do not hold your private keys, we are not a custodian, broker, portfolio manager, or adviser. We do not provide investment, legal or tax advice. We do not guarantee asset prices or liquidity. Availability and regulatory status may vary by jurisdiction.The Bleap Wallet is non-custodial software. We do not hold, control or have access to your private keys, seed phrase, your key shares and wallet password, or digital assets; we cannot retrieve them or reverse any transaction you authorise. The Bleap Wallet does not, by itself, constitute custody or administration of crypto-assets for the purposes of Regulation (EU) 2023/1114 (MiCA), nor does it constitute payment services or e-money issuance. We do not provide investment, legal or tax advice, nor do we act as your broker, intermediary, custodian or fiduciary in relation to your use of the Bleap Wallet.
Nothing in these Terms excludes or limits rights that cannot lawfully be excluded under applicable law.
You are not entitled to a cooling-off for executed exchange services. Because prices depend on fluctuations in the crypto-asset markets beyond our control, the 14-day right of withdrawal does not apply once an Order is executed. This does not affect any non-excludable rights you may have under applicable law.
Subject to these Terms, we enable you to:
We do not host or safeguard your Digital Assets. Purchases are delivered to the Wallet address you nominate. Sales require you to transfer Digital Assets from your Wallet to an address we specify for settlement.
We may add or remove Supported Assets/Networks at any time. Sending unsupported assets or using an incompatible network may result in permanent loss.
We may use third-party payment processors, liquidity providers, banks, card acquirers or data providers to deliver the Services. We do not control third-party systems and are not responsible for their availability or performance.
To use the Services, you must:
You must register for an Account and provide accurate, current information (including your legal name, date of birth, address, contact details and requested KYC documents). You agree to keep your information up to date.
In accordance with applicable Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) regulations, Bleap is obligated to retain specific information pertaining to your user profile and transaction history for a period of five years or any extended duration as mandated by relevant laws. In certain situations, Bleap may also be compelled to report to competent authorities regarding unusual transactions or any suspicions of potential involvement in financial misconduct or illicit activities.
Bleap is committed to continual compliance with AML and Know Your Customer (KYC) requirements. To uphold our AML/KYC compliance efforts, we reserve the right to request you to furnish documentation and details, which may include copies of your government-issued identification documents (e.g., Passport or driver's license), and may necessitate a background verification before granting authorization to use our Services. You expressly agree not to share your credentials with any third party, as doing so could contravene applicable laws and regulations. Furthermore, you undertake not to employ a Virtual Private Network (VPN) or similar mechanisms to access our Services in jurisdictions where such access is prohibited by law.
Additionally, Bleap may source and employ information from third-party sources to facilitate identity verification, conduct AML/KYC checks, and ascertain your eligibility for utilizing our Services. You affirm and guarantee the accuracy, truthfulness, and absence of any misleading information in all data provided to us at all times. Should any of this information change, it is your responsibility to promptly notify us of such changes.
Bleap, as a company registered in the Polish Register on Virtual Currencies Business Activity as VCSPs, is subject to the requirements of the Polish Act of 1st March 2018 on counteracting money laundering and financing terrorism (Polish Journal of Laws 2022, item. 593, 655, 835, 2180, 2185 - consolidated text; hereinafter – PACMLTF). In addition, the following legal acts are relevant to the Company’s activity (non-exhaustive list):
Under the applicable rules, Bleap is obligated to obtain adequate information at all times to prevent financial crime including money laundering and terrorist financing. Under certain circumstances, Bleap may be required to obtain additional information to allow us to meet our AML obligations and comply with the reporting obligation.
You authorise us to conduct checks (directly or through third parties), including identity verification, sanctions/PEP screening, fraud checks, source-of-funds/wealth, and transaction monitoring. We may require Enhanced Due Diligence (EDD) and request additional documents at any time, and may suspend or limit Services if information is incomplete or unsatisfactory.
We may require additional information, set or change transaction, velocity or value limits, and delay or refuse Orders where necessary for legal, compliance, security or operational reasons.
We may suspend, block, cancel or reverse an Order and/or restrict your Account if we reasonably suspect fraud, breach of law or these Terms, or where required by a competent authority. We may file suspicious activity reports without notice where required.
The Services are provided for your individual use only. You must not use your Account on behalf of a business unless we explicitly agree in writing.
Keep your login credentials secure. You are responsible for all activity on your Account. We will never ask for your wallet seed phrase or private keys.
To utilize the services offered by Bleap, you'll need to provide specific information to facilitate your transaction. Here's an overview of how our services work:
A blockchain settlement is not complete until it receives sufficient network confirmations. We are not responsible for miner/validator delays, mempool congestion, or fee spikes.
You are solely responsible for ensuring the receiving Wallet address, network, and (where applicable) memo/tag are correct. We do not verify the ownership of the Wallet address you provide. Mis-addressed transfers may be irretrievable.
We do not operate a brokerage or investment service, and we do not arrange deals in investments. Any prices, market data, token pages, risk flags, warnings, rankings, research links or similar materials shown are provided for general information only. They are not investment advice, a personal recommendation, an invitation or inducement to buy or sell any token, or an assessment that a token is safe, suitable or appropriate for you. You are solely responsible for your investment decisions, including assessing your objectives, financial circumstances and risk tolerance. We do not monitor your activity for suitability or appropriateness.
We will display the Blockchain Wallet Address to which digital assets will be transferred based on information obtained from you. It is your obligation to verify the accuracy of the displayed Blockchain Wallet Address. You must provide a Digital Asset address owned by you and under your full control and authorisation for the transfer of digital assets. Any limitations imposed by digital wallet providers may affect the acceptance of digital assets. Bleap will not be liable in such cases, and the service will be considered rendered.
Bleap is not responsible for inaccuracies in the data provided by you. It is your responsibility to verify all information before submission. Blockchain transactions are irreversible, and Bleap cannot reverse transactions due to data or instruction errors.
Transactions recorded on public blockchains are irreversible and may be permanently visible, which can technically limit our ability to rectify or erase on-chain data. Where your rights apply, we will honour them off-chain, subject to legal obligations.
Most trades are settled using Blockchain and online payment systems for fiat transfers. Bleap does not operate its own settlement platform and is not liable for errors or delays in the functioning of settlement systems.
We may impose limits on the minimum or maximum number of trades you can conduct within a given timeframe. These limits are subject to our discretion and may be adjusted.
Once a trade has been placed, it is irreversible and cannot be cancelled or recalled under any circumstances. All orders are considered final and non-refundable once initiated.
Once an order has been sent to the cryptocurrency wallet, it becomes irrevocable and cannot be retrieved, regardless of the situation. By using our services, you acknowledge and agree that all cryptocurrency purchases, sales, and exchanges are ultimate and binding. Upon successful delivery of cryptocurrency to your wallet or fiat funds to your selected bank account, Bleap’s obligations are fully fulfilled, and no further claims or rights can be asserted against Bleap.
Please be aware that cryptocurrency transactions are irreversible by nature. You are solely responsible for safeguarding your private key and must exercise caution to prevent fraud, errors, or private key loss. Bleap will not assume any responsibility for issuing refunds, even in cases of fraud, errors, or private key loss.
If a quote or execution reflects a manifest error (for example, a typographical, pricing or system error that would have been obvious to a reasonable person), or a material technical failure (e.g., provider outage), we may cancel or reverse the affected Order, or adjust it to a fair market level, acting reasonably and in good faith.
These terms are in place to ensure transparency and clarity regarding the irreversible nature of cryptocurrency transactions and to establish the conditions under which refunds may be applicable in specific circumstances. It is essential for users to exercise caution and responsibility when engaging in cryptocurrency transactions.
For transfers to or from hosted wallets or other virtual asset service providers, we may be required by applicable laws to collect, verify, and transmit originator/beneficiary information. We may delay, reject, or return transfers where required information is missing or cannot be verified, including certain transfers to/from unhosted wallets above applicable thresholds.
We may set and change limits (per transaction, daily, rolling, asset, or Payment Method). Limits depend on multiple factors (verification status, region, risk profile, payment rails, market conditions).
We may place a hold, delay or review on Orders for fraud checks, compliance, risk management, or operational reasons. We will lift holds when reasonably possible and lawful.
To raise limits or continue using Services, we may require EDD (e.g., proof of funds/wealth, source of crypto, additional ID checks). We may decline, reduce limits, or suspend access where appropriate.
Prices are quoted at the time of your confirmation and may include a spread. Markets are volatile; prices can move materially during payment authorisation or network confirmation and we may requote due to price movement.
You are responsible for network (“gas”) fees. We disclose the estimated fee at or before confirmation; actual network fees may vary. By confirming an Order, you agree to the fees.
Other fees can be found in our Pricing Disclosure here.
Your bank/card issuer, network, or payment processor may charge their own fees. We are not responsible for third-party charges.
You are responsible for any taxes arising from your transactions and for complying with reporting obligations. We may provide generic statements but do not provide tax advice.
Once a blockchain transaction is broadcast or a fiat payout is sent, the Order is final and cannot be cancelled.
If your inbound payment reverses/chargebacks, you authorise us to cancel the associated Order or recover amounts via any available method (including offsetting future settlements). You authorise us to set off any amounts you owe against amounts payable to you, debit a stored payment method for negative balances, and recover reasonable chargeback/collection costs permitted by law.
If a swap fails we will refund the original input (less any irreversible network or processor fees).
Contact us immediately if you suspect an unauthorised or incorrect fiat transaction processed by our payment processor. We may investigate; your cooperation is required. This does not apply to on-chain transfers initiated from your self-hosted Wallet, which you control.
You are solely responsible for:
If you interact with third-party dApps, spending approvals/allowances you grant can be exploited or forgotten. You are solely responsible for understanding and managing token allowances, reviewing permissions, and revoking them where appropriate.
You must not use the Services for any unlawful or prohibited purpose. Without limitation, you agree not to use the Services in connection with:
We may delay, refuse, block, or reverse any Order; suspend or terminate your Account; freeze or return funds; and report to competent authorities where we reasonably suspect a breach of this Clause 8.4 or applicable law.
We may suspend or limit your access immediately if we reasonably determine that:
During any suspension, you remain responsible for fees associated with completed Orders. We are not liable for losses from a reasonable suspension under this Clause 9.
These Terms come into effect when you access and use the Services and remain in effect until terminated by either you or us.
We reserve the right to immediately suspend your access to and use of the Services or terminate these Terms without prior notice or liability under the following circumstances:
Please note that Bleap, at its sole discretion, may terminate your access to the Services, including the right to refuse processing, cancel, or reverse any transaction, even if corresponding funds have been debited from your payment method. We may also suspend, restrict, or terminate a Bleap user's account.
If you have initiated a trade before we terminate or suspend your access, we will return the relevant Fiat currency or Digital Assets to you, unless prohibited by law or regulation. Provisions in these Terms intended to survive termination, including indemnity, taxes, warranty disclaimers, IP, and governing law, will remain in force.
You may terminate these Terms at any time by ceasing all use of and uninstalling the Bleap Wallet.
Upon termination: (a) your right to use the Bleap Services ends; and (b) Clauses that by their nature should survive (Clauses 1.4, 2.2–2.4, 4.4–4.7, 5, 6, 7, 8, 11–17) will continue in force and survive termination.
Payment processors, banking partners, or third-party data providers are independent of us and subject to their own terms. We do not endorse or control them.
You access third-party services at your own risk. We are not responsible for losses arising from their availability, security, accuracy or behaviour.
Third-party services may change, suspend or become unavailable without notice. We may change how we access or integrate such services.
We will not ask for your seed phrase, private keys or passwords. Treat unsolicited contact as suspicious and verify through our published channels.
We will never ask you for your seed phrase or private keys, your key shares or your wallet password. We do not provide support via SMS, WhatsApp, Telegram or social-media direct messages. We will never ask you to install remote-access software or to share one-time passcodes. Treat unsolicited contact as suspicious and verify via our published channels, e-mail and in-app support.
Malicious third parties may impersonate Bleap. You are responsible for verifying any communication and for any actions taken in response to phishing, social-engineering or other deception.
We may provide notices via in-app message, website or email. Keep your contact details up to date.
We may change, suspend or discontinue the Services. Where practicable, we will provide notice if a feature is being discontinued.
We may amend these Terms from time to time. We will use reasonable efforts to notify you of material changes. Your continued use after the effective date constitutes acceptance.
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we make no warranties (express, implied or statutory), including merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.
By using Bleap's services, you acknowledge, agree, and accept the following inherent risks associated with crypto-assets:
By agreeing to these terms you are also agreeing with our full Risk Disclosure in annex to these terms here.
To the fullest extent permitted by law, we will not be liable for any:
Without limiting Clause 15.1, we disclaim liability for losses arising from:
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
You agree to indemnify, defend and hold harmless Bleap Finance Sp. z o.o., its Affiliates, and their respective directors, officers, employees, contractors and agents from and against any claims, demands, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your unlawful or improper use of the Bleap Wallet, including interactions with Third-Party Services, dApps, DEXs, bridges or on-chain protocols; or (c) your violation of any Third-Party rights or applicable law.
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Poland. The courts of Poland shall have non-exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
Before commencing proceedings, each party shall use reasonable endeavours to resolve disputes in good faith, which may include referral to mediation.
If you have a complaint, contact complaints@bleap.finance. We will acknowledge and aim to respond in writing within 30 days. Where local consumer remedies apply, this Clause does not affect your non-excludable rights.
We and/or our licensors own all intellectual property rights in and to these services and related materials. Except as expressly granted in these Terms, no rights are granted to you.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use our products for your own lawful purposes.
You must not copy, modify, adapt, translate, create derivative works of, reverse engineer, decompile or disassemble our products, except to the extent such restriction is prohibited by applicable law.
If you provide suggestions, ideas or feedback, we may use them without restriction and without obligation to you.
“Bleap”, our logos, card designs and other brand features are trademarks of Bleap or its licensors. You must not use them without our prior written consent.
We process personal data in accordance with our Privacy Policy, available here. Each party agrees to maintain the confidentiality and security of all information shared by the other party during the term of these Terms. Such confidential information should only be used to fulfill the purpose of these Terms.
A party may disclose the other party's confidential information to its officers, Affiliates, employees, contractors, members, representatives, professional advisors, agents, and subcontractors (the "Permitted Receivers") on a need-to-know basis, provided they commit in writing to confidentiality obligations similar to those set out in these Terms. Each party is responsible for any acts or omissions of its Permitted Receivers that would constitute a breach of this Agreement.
Upon the owner's request, each party must take reasonable steps to destroy or erase any confidential information it possesses from the other party within 30 days, except for securely stored archival or backup copies, which may be retained as required by legal or regulatory obligations.
We adhere to all applicable data protection laws and only use your personal data to provide you with the Services.
You may not assign or transfer these Terms without our prior written consent. We may assign to an Affiliate or in connection with a merger, acquisition or sale of assets.
We are not liable for delay or failure due to causes beyond our reasonable control (including network failures, cyber-attacks, disasters, war, sanctions, labour disputes, or actions of authorities).
The parties are independent contractors. Nothing creates a partnership, joint venture, agency or fiduciary relationship.
No person other than the parties has rights to enforce these Terms.
These Terms are the entire agreement for the Services. No failure or delay to exercise any right operates as a waiver. If any provision is invalid, the remainder remains in force.
These Terms and communications will be in English. If we provide a translation, the English version prevails to the extent of any conflict.
